Sometimes customers ask us "Why was I still charged?" I went to purchase and it said my card was declined to I proceeded to restart the process to encounter the same problem, my card was declined. One possible scenario: When a credit card is processed, the Bank/Credit Card company may return an approved status, and will also return a code indicating if the billing address matched or not (The AVS Code - Address Verification System). The payment system is responsible for checking if the credit card information inputted matches what the bank has on record. So, I call my bank to find out that the actual payment of 736 was not declined and did indeed come out of my account. While this can create confusion, … Hope that Paypal can immediately take a look at this as I was charged thrice for unsuccessful transactions (they don’t even reflect in your Paypal account as a completed transaction but it’s … I then bought it through amazon pay and it worked fine. HELP! when their payment did not go through. When your payment is declined, the authorization is voided and the money should be released back into your account within 2 business days (weekends not included) depending on your bank or card issuer (note: some banks and card issuers can take up to 5 days to release pending authorizations).If for some reason the authorization hold is not released, please check the following: Payment declined but still charged. If the information does not match, the transaction will fail the check. The payment is pending because it wasn't declined. Card payment declined but you've still been charged If the payment declined on the merchant's end but went through on your app, this might be because of a problem with their card machine. I tried to pay through stripe and it said something along the lines of “payment declined”. If none of your payment methods can be charged, your last order will remain unpaid. What was declined was another charge of 673 that came after my first payment. Payment Cancelled- however money still taken from bank account. However after checking my bank account, I realized the first payment still went through. Issues with Payments. Credit Card Declined, but still charged. Hey guys, I was planning on buying Black Ops II and I put my information in knowing I had well over enough to purchase the game in my account. In most cases the money will automatically be refunded within 7 days. If failed, the order is considered declined and a new order will need to be placed. I was requesting 205 dollars from a friend that owed me money. My card was declined, but I'm still showing that I was charged Gordon Lucas August 13, 2019 15:15; Updated; Follow. I contacted support but I’m just getting unhelpful, automated responses. When you view your list of payment methods, you might see red text that summarizes why the payment method couldn't be charged.. If something is wrong with the primary payment method that you have on file, a different payment method will be charged. How long this takes will vary from bank to bank. It sounds like for some reason, the retailer did not receive the message that the transaction was approved. In this scenario, the answer is that your card was not billed. Messenger App. Re: Card declined but still got charged This just happened to me today. Learn about how purchases are billed.. The transaction is then sent to the payment system. If the retailer does not post the transaction to your account, it will not debit and the funds will become available in your account again. So gamestop has my money, but now claims my order is on hold, because they charged me for what looks to be a different order entirely as well. 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